Services

Meet the moment your team is in.

Different industries have different risk surfaces. We help you design the workflow, connect the application and select the verification services that fit the context.

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Fintech & onboarding

Build a clearer path from applicant signal to an accountable onboarding decision.

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Employers

Support repeatable background and identity workflows with operational visibility.

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Property

Bring people, address and property checks into a decision process your team can follow.

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Compliance teams

Give oversight teams a useful view of process, exceptions and review context.

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Platforms

Offer verification as a dependable capability without rebuilding the control plane.

Custom workflows

Tell us where your current process bends, breaks or creates avoidable manual work.

Workflow context map connecting people, vehicles and property to one Smart Verify control layer

Start with the workflow

Not sure where to begin?

We can map your current journey, identify the highest-friction hand-offs and scope a practical first integration.

Map our workflow ↗

Beyond individual checks

We help businesses build the workflow around the verification.

A connected service is useful. A well-designed operating workflow is what turns it into a business capability. We assist teams to map the work, integrate the right signals and introduce automation without losing accountability.

AI and agentic workflows

Use bounded AI assistants to classify requests, gather missing context, prepare summaries, route exceptions and propose next actions. Agents operate inside defined permissions, approval gates and audit boundaries; they do not make unreviewable high-consequence decisions on their own.

Task-specific agent design
Human approval checkpoints
Redacted context and traceable actions

Application integration

Connect SmartVerify to the systems your team already uses: onboarding applications, customer portals, internal operations tools and case-management workflows. The API becomes a controlled verification capability inside your product rather than another screen your team must remember to visit.

Service and request mapping
Authentication and idempotency planning
Outcome, report and review-state handling

Managed workflow implementation

We can help from the first process map through configuration, testing, launch and improvement. The objective is a repeatable workflow with clear ownership—not a one-off integration that becomes difficult to operate after handover.

Discovery and workflow design
Implementation and operational guidance
Iteration as your volume and controls mature

01Map

Find the friction, decisions and control points.

02Design

Define services, agent boundaries and approvals.

03Integrate

Connect the application and normalise outcomes.

04Operate

Review exceptions, measure results and improve.

Our principle:automate the repeatable work, keep consequential judgement visible, and leave your team with an outcome they can explain.

The SmartVerify service catalogue

All 30 services connected to the SmartVerify service catalogue.

This catalogue mirrors all 30 services shown in the client dashboard and connected to the SmartVerify service catalogue. Each service has its own workflow, inputs and review requirements; availability, source coverage, account permissions and lawful purpose still apply to each request.

Connected services

Connected verification services

30 services

Connectedidentity_check

ID + Photo (Real-Time)

Real-time identity and official photograph verification using the connected VerifyNow workflow. Explicit biometric consent is required before submission.

Connectedsaid_verification

SA ID (Basic)

Basic South African identity verification and status checking against the connected source record.

Connectedrefugee_verification

Refugee / Asylum ID

Verify a South African refugee or asylum identity record using the authorised NIIS file number workflow.

Connectedemployee_bundle

Employee Bundle

A bundled employee journey combining identity context and the checks configured for authorised employment screening.

Connectedaddress_lookup

Address Lookup

Find the latest recorded physical address associated with a South African identity number.

Connectedconsumer_trace

Consumer / Person Trace

Retrieve available contact, address, employer and status information for an authorised consumer trace.

Connectedphone_trace

Trace by Phone

Find available identity and contact signals linked to a South African mobile number.

Connectedproperty_search

Property Search by ID

Search property ownership, title deed, transfer and bond records linked to an identity number.

Connectedcipc_company

Company Lookup

Verify a company using a CIPC registration number, VAT number or sole-proprietor ID number.

Connectedcipc_director

CIPC Director Search

Search for director information and associated companies by authorised identity number.

Connectedvehicle_check

Vehicle Check

Retrieve vehicle details from a registration number and optionally compare the VIN.

Connectedmarital_status

Marital Status (Real-Time)

Request a real-time marital-status verification for an authorised South African identity.

Connectedalive_status

Alive / Deceased Status (Real-Time)

Run a real-time Home Affairs status check for an authorised South African identity.

Connectedaml_screening

AML / PEP / Sanctions

Screen an authorised subject against sanctions, politically exposed person and watchlist data.

Connectedkyc_bundle

Standard KYC Bundle

A connected bundle for identity and KYC context, with the returned outcome and audit trail kept together.